Privacy Policy
Introduction and Scope
ilavornquethi ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website at ilavornquethi.com or use our day trading educational services.
This policy applies to all users of our platform, including visitors browsing our content, registered users accessing educational materials, and participants in our trading courses. By using our services, you agree to the collection and use of information in accordance with this policy.
Important Note: This policy complies with South African data protection laws, including the Protection of Personal Information Act (POPIA) and relevant international standards for users accessing our services from other jurisdictions.
Information We Collect
We collect various types of information to provide and improve our educational services:
Information Type | Examples | Collection Method |
---|---|---|
Personal Identifiers | Name, email address, phone number | Registration forms, contact forms |
Usage Data | Pages viewed, time spent, click patterns | Analytics tools, cookies |
Technical Information | IP address, browser type, device info | Automatic collection |
Educational Progress | Course completion, quiz scores, preferences | Learning management system |
We also collect information you voluntarily provide through surveys, feedback forms, and when you participate in our educational programs. This may include your trading experience level, educational background, and learning goals.
How We Use Your Information
Your personal information helps us deliver personalized educational experiences and maintain our service quality. We process your data for the following purposes:
- Providing access to educational content and trading courses
- Personalizing your learning experience based on your progress and preferences
- Communicating important updates about our services and educational programs
- Analyzing website usage to improve our content and user experience
- Ensuring platform security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
- Responding to your inquiries and providing customer support
Educational Purpose: We may use aggregated, anonymized data to create case studies and improve our educational materials. This helps us understand common learning patterns and enhance our curriculum effectiveness.
Your Privacy Rights
Under South African data protection laws and international privacy standards, you have several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correction Rights
Update or correct any inaccurate personal information in your account or our records.
Data Portability
Receive your personal data in a structured, commonly used format that you can transfer to another service.
Deletion Request
Request deletion of your personal information, subject to legal and legitimate business requirements.
Processing Limitations
Restrict how we process your information in certain circumstances while maintaining essential services.
Objection Rights
Object to processing of your personal information for direct marketing or legitimate interests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information
- Secure data centers with physical and digital protection measures
- Regular backups with encrypted storage systems
- Incident response procedures for potential security breaches
While we strive to protect your information using industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to address emerging threats.
Data Sharing and Third Parties
We limit data sharing to essential business purposes and never sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Educational platforms, payment processors, and analytics services that help deliver our programs
- Legal Requirements: When required by law, court order, or to protect our legal rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
- Consent-Based Sharing: When you explicitly agree to share information for specific purposes
All third-party service providers are contractually bound to protect your information and use it only for the specified purposes. We conduct due diligence on partners to ensure they meet our privacy standards.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary based on the type of information:
- Account Information: Retained while your account is active plus 7 years for educational records
- Course Progress Data: Maintained for 5 years to support certification and continuing education
- Website Analytics: Aggregated data retained for 26 months for improvement purposes
- Communication Records: Support inquiries kept for 3 years for service quality
- Financial Records: Transaction data retained for 7 years per regulatory requirements
When retention periods expire, we securely delete or anonymize your information. You can request early deletion of your data, though some information may be retained for legal compliance or legitimate business purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. We use several types of cookies:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and personalize your experience
- Marketing Cookies: Used to deliver relevant educational content and course recommendations
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We respect your choices and provide clear options for managing your cookie preferences.
International Data Transfers
While ilavornquethi operates primarily in South Africa, some of our service providers may process data in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:
- Transfers only to countries with adequate data protection laws
- Contractual clauses requiring recipient compliance with our privacy standards
- Regular audits of international processing activities
- Immediate notification if transfer arrangements change significantly
We maintain records of all international transfers and the legal basis for each transfer. You have the right to request information about any transfers of your personal data.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Post the updated policy on our website with a new effective date
- Send email notifications to registered users about material changes
- Provide clear summaries of key modifications
- Allow reasonable time for you to review changes before they take effect
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
Address: Shop 50 East Rand Mall, Bentel Ave, Jansen Park, Boksburg, 1459, South Africa
Phone: +27 61 776 1995
Email: info@ilavornquethi.com
Privacy Officer: privacy@ilavornquethi.com
We strive to respond to all privacy inquiries within 30 days. For urgent privacy matters, please call our office directly during business hours (Monday-Friday, 8:00 AM - 5:00 PM SAST).